Your Well-Being is Our Priority
向日葵视频 ISD is committed to investing in the health and well-being of its greatest assets鈥攊ts employees.
As part of this commitment, the district offers a comprehensive and competitive benefits package to our employees and their families so that they are empowered to live healthy, balanced and fulfilling lives.
2026 Benefits
Have questions about your benefits? Contact our Benefit Advocate Center at 844-932-0150!
The key to healthy living is understanding and taking control of your own health. Get started today by learning about the many benefits available to you at AISD!
If you have a question or concern, you can count on support from knowledgeable and helpful benefits staff members. Please call the AISD Benefits Information Line at 512-414-2297, from 7:45 a.m. to 4:45 p.m. Monday through Friday.
To update or change your enrollment mid-year because of a qualifying event such as a marriage, birth, death, change in employee status for you, your spouse or dependents, search for "Benefits Portal" under the .
If you need assistance with the event or have questions about the documentation requirements, please contact the AISD Employee Benefits Office at 512-414-2297. All enrollment or enrollment changes must be completed within 31 days of a qualifying event.
A qualifying life event is an increase or decrease in dependents or a change in immediate family鈥檚 insurance eligibility status. QLEs must be submitted within 31 calendar days of the qualifying event date.
|
Qualifying Event |
Supporting Documentation |
Dependent Documentation |
|---|---|---|
|
Marriage |
Marriage license |
Birth certificates are required if adding spouse鈥檚 children as dependents. |
|
Death |
Death certificate |
No additional documentation required. |
|
Divorce |
Certified copy of divorce decree |
Birth certificates are required if adding children not currently enrolled in benefits. |
|
Adoption |
|
No additional documentation required. |
|
Birth |
|
No additional documentation required. |
|
Change of spouse employment |
Proof of enrollment or termination of benefit coverage from spouse鈥檚 employer. Proof must contain effective or termination dates of coverage, type of coverage (medical, dental, vision), and the names of the dependents affected. |
|
|
Loss or gain of coverage Other than employment change Voluntary cancellation of COBRA is not an event. |
Proof of enrollment or termination of benefit coverage, e.g., Medicare or Medicaid. Proof must contain effective or termination dates of coverage, type of coverage (medical, dental, vision), and the names of the dependents affected. |
|
|
Leave of absence or return from inactive status |
|
| BENEFIT | VENDOR | PHONE NUMBER | WEBSITE |
|---|---|---|---|
|
Medical |
BlueCross BlueShield of Texas - Policy # 392418 |
866-231-5581 | |
| Pharmacy | BlueCross BlueShield of Texas - Policy # 392418 |
833-715-0942 | |
| Telehealth Virtual Visits | MDLive | 888-680-8646 | |
| Dental | Cigna - Policy # 3346339 | 800-Cigna24 | |
| Vision | Community Eye Care (CEC) - Policy # AUSTNISD01 | 888-254-4290 | |
| Life & AD&D, Short-Term and Long-Term Disability | Sun Life Financial: #911763 | 800-247-6875 Claims: 877-932-7287 |
ww.sunlife.com/us |
| Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA) | HSA Bank | 833-223-5604 | myaccounts.hsabank.com |
|
Voluntary Benefits: Accident Critical Illness Hospital Indemnity |
MetLife Accident Policy: #530206 Cancer, Critical Illness & Hospital Indemnity Policy: #530206 |
800-638-5433 | |
| Employee Assistant Program (EAP) | Revive | 833-777-6545 | |
| Teacher Retirement System | TRS | 800-223-8778 | |
| 403B/457B Plans | Trusted Capital Group | 800-943-9179 | |
| Pet Insurance | Spot Pet Insurance | 800-905-1595 |
Tax Update: Form 1095-C is Now Available
Your 2025 Form 1095-C (Employer-Provided Health Insurance Offer and Coverage) is ready. While you do not need this form to file your taxes, you should keep it with your records as proof of insurance coverage.
Access Your Digital Copy:
- Log in to your 向日葵视频 ISD Portal.
- Click on your Benefits Portal.
- Click on 鈥淔ind a document or form鈥 on the right side of your screen.
- Select "ACA 1095-C"
- Download or print the PDF for your records.
Request a Paper Copy: If you prefer a physical copy, you have the right to receive a paper version via U.S. Mail at no cost, please email benefits@austinisd.org with your request.
Please note: Once a request is received, your paper form will be mailed to your address on file within 30 business days.
Questions? Contact the Benefits Team at 512-414-2297.
The Teacher Retirement System (TRS) requires employers to provide employees with information confirming whether our medical plan is comparable to the TRS plan. You can review the official linked here to understand how our plan aligns with TRS requirements.
Our Commitment to Your Health Privacy
At 向日葵视频 ISD, we are committed to protecting your personal health information (PHI). In accordance with the Health Insurance Portability and Accountability Act (HIPAA). Our Group Health Plan maintains strict confidentiality standards regarding how your medical information is used and shared.
What is the Notice of Privacy Practices?
Our Notice of Privacy Practices (NPP) explains:
- How we use your health information for treatment, payment, and health care operations.
- Your rights to access, inspect, and amend your health records.
- How we protect sensitive information, including protections for Substance Use Disorder (SUD) records under the latest federal guidelines.
- Who to contact if you have questions or concerns about your privacy.
View the Full Notice
You may download or print the full notice at any time .
If you would like to receive a paper copy of this notice by mail, please reach out to benefits@austinisd.org or 512-414-2297
Nuestro compromiso con la privacidad de su informaci贸n m茅dica
En el Distrito de 向日葵视频, nos comprometemos a proteger su informaci贸n m茅dica personal (PHI). De conformidad con la Ley de Portabilidad y Responsabilidad del Seguro M茅dico (HIPAA), nuestro Plan de Salud Colectivo mantiene estrictas normas de confidencialidad en cuanto al uso y la divulgaci贸n de su informaci贸n m茅dica.
驴Qu茅 es el Aviso de pr谩cticas de privacidad?
Nuestro Aviso de pr谩cticas de privacidad (NPP) explica:
- C贸mo utilizamos su informaci贸n m茅dica para el tratamiento, el pago y las operaciones de atenci贸n m茅dica.
- Sus derechos a acceder, revisar y modificar sus registros m茅dicos.
- C贸mo protegemos la informaci贸n confidencial, incluidas las protecciones para los registros de trastornos por consumo de sustancias (SUD) seg煤n las 煤ltimas directrices federales.
- A qui茅n debe dirigirse si tiene preguntas o inquietudes sobre su privacidad.
Ver el aviso completo
Puede descargar o imprimir el aviso completo en cualquier momento .
Si desea recibir una copia f铆sica de este aviso por correo, p贸ngase en contacto con benefits@austinisd.org o llame al 512-414-2297.
Contact the Benefits & Leave Office
512-414-2297 鈥 benefits@austinisd.org 鈥 leaveoffice@austinisd.org